Is your business suffering as a result of fake reviews or opinion spamming?

We have experience assisting victims facing false reviews on the internet.  It is not uncommon for companies to pay for false positive reviews regarding themselves, or to post false negative reviews concerning their competitors on the internet. It has become a common practice for people to read online opinions/reviews for different purposes. For example, if one wants to buy a product, one typically goes to a review site (e.g., amazon.com) to read some reviews of the product. If most reviews are positive, one is likely to buy the product. If most reviews are negative, one will almost certainly not buy it. Positive opinions can result in significant financial gains and/or fames for businesses, organisations and individuals. This, unfortunately, gives strong incentives for opinion spamming.

Opinion Spamming refers to writing fake reviews, also called shilling that try to mislead readers or by giving undeserving positive opinions to some websites, products or services  in order to promote them or by giving false negative opinions to some website or business in order to damage their reputations. 

Opinion spam has many forms, e.g., fake reviews, fake comments, fake blogs, fake social network postings, deceptions, and deceptive messages.

We have experience removing false reviews and filing lawsuits against the competitors who post them.  In certain cases, we are able to file a lawsuit against the competitor for trademark infringement, which often allows for disgorgement of profits and recovery of damages and legal fees.  

Removing fake reviews and opinion spam involves out of pocket costs