Online reviews could be harming your business

It requires barely any effort for current and former staff to jump online and leave not just a rating but a comment about their employer. No matter how nasty. So I was curious recently to see how colleagues of mine in the past had rated the two employers at which I was employed the longest. The contrast was surprising. And not only because they were so different.

https://www.theage.com.au/business/small-business/online-reviews-could-be-harming-your-business-20210204-p56zof.html